Shipping & Returns Policy Page
Shipping AND Processing
In-Stock Ready-to-Wear
We typically process and ship in-stock ready-to-wear orders within 3–5 business days after you place your order. Business days exclude weekends and applicable holidays.
Processing time does not include shipping transit time. Delivery estimates may vary depending on the shipping method selected and carrier conditions.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Made-to-Order & Statement Pieces
Some Alicia Miranda garments are made to order or require additional production time. Production timelines vary by garment and will be stated on the individual product pages.
The estimated production timeframe is separate from shipping transit time. Please review the product description and estimated fulfillment timeline before placing your order.
Shipping DESTINATION
Alicia Miranda currently ships within the United States only.
International shipping is not available at this time. We look forward to expanding our shipping destinations in the future.
Available shipping methods, rates, and estimated delivery times will be displayed at checkout.
Returns & Refunds
Ready-to-Wear Returns
We accept eligible returns of standard Ready-to-Wear merchandise. Customers must contact us at info@aliciamirandavintage.com within 14 days of delivery to request a return.
Once a return has been approved, the merchandise must be returned to Alicia Miranda within 30 days of the original delivery date.To qualify for a return, merchandise must be:
Unworn, unwashed, and unaltered
In its original condition with all original tags attached
Free from stains, odors, damage, and signs of wear
Returned using a trackable shipping method
All returned merchandise is subject to inspection upon receipt.
If an eligible return is approved following inspection, the merchandise purchase price will be refunded to the original payment method.
Return Shipping & Original Shipping Charges
Customers are responsible for return shipping costs for standard returns, including returns due to personal preference, fit, or sizing.
Customers should retain their tracking information until the return has been received and processed. Alicia Miranda is not responsible for return packages lost in transit.
Original shipping charges are nonrefundable for standard returns, except where required by applicable law.
If you receive an incorrect, damaged, or defective item, please contact info@aliciamirandavintage.com so we can arrange an appropriate resolution, including applicable shipping costs.
Sale & Final-Sale Merchandise
Items marked Sale or Final Sale are not eligible for return, exchange, or refund, except where required by applicable law or in the case of an incorrect, damaged, or defective item.
Made-to-Order & Custom Garments
Returns and exchanges for made-to-order and custom garments are considered on a case-by-case basis.
Because these pieces may be produced specifically for an individual customer, eligibility for a return or exchange may depend on the garment, customization requested, and circumstances of the return.
Please contact info@aliciamirandavintage.com with your order information and reason for the request so we can review the situation.
ORDER CANCELLATIONS
In-stock orders may be canceled before shipment. Once an order has shipped, it cannot be canceled and will be subject to the applicable return policy.
Cancellation requests for made-to-order garments depend on the garment's production status. Please contact us as soon as possible at info@aliciamirandavintage.com if you need to request a cancellation.
Incorrect, Damaged or Defective Items
If you receive an incorrect, damaged, or defective item, please contact info@aliciamirandavintage.com as soon as possible with your order number, a description of the issue, and photographs when appropriate.
We will review the issue and work with you toward an appropriate resolution.
REFUNDS
Once an eligible return has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method. Processing times for refunds may vary depending on your bank or payment provider.
Questions About Your Order
For questions about shipping, returns, sizing, or an existing order, please contact:
Alicia Miranda
When contacting us about an existing order, please include your order number and the email address used at checkout.